
hey Nils
i went across this document but can u tell me if make changes in data base
does it
effect me in my upgration i mean when i upgrade my otrs will those feilds
still exists
shrikant
On Sat, Dec 4, 2010 at 3:21 AM, Nils Leideck
Hi Shrikant,
you should read this one:
http://doc.otrs.org/3.0/en/html/x2243.html
Cheers, Nils
On 03.12.2010, at 10:13, shrikant k wrote:
Hello all
guys i wanted to add a new feild of phone number in customer info module so taht all the agents can see the number and call them .
regard shrikant --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
— Nils Leideck Senior Consultant
http://webint.cryptonode.de / a Fractal project
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