Re: [otrs] Dashboard new collumn

CustomerID (without "s") maps to username LDAP integration Map => [ # note: Login, Email and CustomerID needed! # var, frontend, storage, shown (1=always,2=lite), required, storage-type, http-link, readonly [ 'UserTitle', 'Title', 'title', 1, 0, 'var', '', 1 ], [ 'UserFirstname', 'Firstname', 'givenname', 1, 0, 'var', '', 1 ], [ 'UserLastname', 'Lastname', 'sn', 1, 0, 'var', '', 1 ], [ 'UserLogin', 'Username', 'sAMAccountName', 1, 1, 'var', '', 1 ], [ 'UserEmail', 'Email', 'mail', 1, 1, 'var', '', 1 ], [ 'UserCustomerID', 'CustomerID', 'sAMAccountName', 1, 1, 'var', '', 1 ], [ 'UserCustomerIDs','CustomerIDs','department', 1, 0, 'var', '', 1 ], [ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var', '', 1 ], [ 'UserComment', 'Comment', 'description', 1, 0, 'var', '', 1 ], [ 'UserStreet', 'Street', 'streetAddress', 1, 0, 'var', '', 1 ], [ 'UserZip', 'Zip', 'zip', 1, 0, 'var', '', 1 ], [ 'UserCity', 'City', 'l', 1, 0, 'var', '', 1 ], [ 'UserCountry', 'Country', 'co', 1, 0, 'var', '', 1 ], ], 2014-04-08 10:04 GMT-03:00 Gerald Young :

try CustomerID/customer_id without an s

On Mon, Apr 7, 2014 at 6:24 PM, André Cavalcante wrote:

...

Hi there,

During LDAP integration with OTRS, we have mapped CustomerIDs (OTRS) = department (LDAP), but it brings no value to the column I've added to the dashboard.

Do I need to alter any .pm ou .dtl file?

Dashboard shows only data related to the ticket.

-- *André Luiz *

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-- *André Luiz C. e Cavalcante* Coordenador de Eleições TRE-BA / STI / COELE