
Hi all, I'm just trialling OTRS, but I'm running into a few problems with the install. Basically, when I point a web browser at the OTRS, I get a 500 error (Internal Server Error). In the Apache2 error_log, I have the following: [Tue May 24 08:49:15 2005] [error] [client 10.1.1.75] Re-register of content_transfer_encoding at /usr/lib/perl5/vendor_perl/5.8.5/i586-linux-thread-multi/Apache/Reload.pm line 151\nCompilation failed in require at /usr/lib/perl5/vendor_perl/5.8.5/i586-linux-thread-multi/Apache/Reload.pm line 151.\n If I comment out line 151 in the above file ( a "require $key;" line), then Apache loads up OK, but I get errors when I get into OTRS. Basically, the first time I load each page, I get the following error in the browser: ERROR: OTRS-CGI-33 Perl: 5.8.5 OS: linux Time: Tue May 24 08:59:55 2005 Message: ??? Traceback (4450): Module: Kernel::System::Web::InterfaceAgent::Run (v1.7) Line: 181 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 48 Module: (eval) (v1.80) Line: 185 Module: ModPerl::RegistryCooker::run (v1.80) Line: 185 Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 153 Module: ModPerl::Registry::handler (v1.99) Line: 16 But if I refresh the page from there, it works. Anyone have any ideas, or a direction to try to track this down? Regards, Danny Smith Midrange Software Design http://www.msd.net.au (07) 3368 7888 Midrange Software Design Pty. Ltd. does not represent or warrant that the attached files are free from computer viruses or other defects. The attached files are provided, and may only be used, on the basis that the user assumes all responsibility for any loss, damage or consequences resulting directly or indirectly from use of the attached files. This email is confidential. If it includes quoted prices, unless otherwise stated, validity is 14 days from the date of this message. Sales tax, GST and delivery charges are excluded unless noted. Acceptance of any quotation or order is subject to MSD's usual terms and conditions of sale.