
Hi,
Using postmaster filters you can *copy* what is on the right of "Sender:"
and *paste* it on a dynamic field. There is an example here:
http://forums.otterhub.org/viewtopic.php?t=16665#p64455
But googling about it, I came across this one which looks more
sophisticated:
http://opar.perl-services.de/package/R/RE/RENEEB/EnhancedPostmasterFilter
On 24 August 2015 at 08:10,
Hi !
we´ve tickets (created out of emails) with different information about the real "sender" and the information in the "From" field. Example -> Someone sends an email out of an "service mailbox" . So we´ve the information about the service-mailbox ( in field "from") and the information in the "sender" field.
Now, I want to make the information of the "sender" visible. Is that possible ? if yes, how ?
Every tip is welcome
Freundliche Grüße/Best regards Stefanie Krüger
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