Hi, When we tried to answer a ticket, we got this error ------------------------------------------------------------------------ --- ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Tue Apr 29 17:10:37 2008 Message: Can't connect to ctsinhydsxud.cts.com: Bad file descriptor! Traceback (1132): Module: Kernel::System::Email::SMTP::Send (v1.14) Line: 127 Module: Kernel::System::Email::Send (v1.31.2.2) Line: 498 Module: Kernel::System::Ticket::Article::ArticleSend (v1.147.2.2) Line: 1610 Module: Kernel::Modules::AgentTicketCompose::Run (v1.30.2.3) Line: 374 Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670 Module: ModPerl::ROOT::ModPerl::Registry::C_3a_OTRS_otrs_bin_cgi_2dbin_index_2ep l::handler (v) Line: 47 Module: (eval) (v1.81) Line: 203 Module: ModPerl::RegistryCooker::run (v1.81) Line: 203 Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169 Module: ModPerl::Registry::handler (v1.99) Line: 30 ------------------------------------------------------------------------ ---- The following are sendmail module params ------------------------------------------------------------------------ ---- $Self->{'SendmailModule'} = 'Kernel::System::Email::SMTP'; $Self->{'SendmailModule::Host'} = 'ctsinhydsxud.cts.com'; $Self->{'SendmailModule::Port'} = '80'; $Self->{'SendmailModule::AuthUser'} = '139734'; $Self->{'SendmailModule::AuthPassword'} = 'password-8'; delete $Self->{'SendmailBcc'}; $Self->{'1'} = 1; ---------------------------------------------------------------------- we are able to connect to the exchange server using the same port. could you help us resolving this error. Thanks N Ramesh This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. Any unauthorised review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.