Re: [otrs] Reopen Phone ticket

Hi, by using customer portal. On 16.10.2010, at 00:10, Pradumna Maheshwari wrote:

How can Customer re-open the ticket that is raised by Agent on his behalf (i.e. Phone ticket) ?

Cheers, Nils — Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project