
4 Jun
2010
4 Jun
'10
7:13 p.m.
Hi Search for [itsm]Internal SLA's , that's a thread that has all the steps for disabling the SLA's from the customer interface. Regards María Alejandra Piedra Unidad de Informática y Sistemas de Información IICA (506) 2216-0171 Alejandra.Piedra@iica.intmailto:Alejandra.Piedra@iica.int De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Silver springs Enviado el: Viernes, 04 de Junio de 2010 12:27 p.m. Para: otrs@otrs.org Asunto: [otrs] Hide or Remove SLA drop down Hi Could anybody let me know if its possible to hide or remove the SLA dropdown box from the customer portal of OTRS ? Regards Winter