Hi Nils Leideck
i have configured this in "Autoresponse<->Queue", in "Auto reply "section i have configured for corresponding emailaddress for particular Queue.
Is there any other place i have to make changes? i suppose u also meant same thing..
Thank u Ravi Shankar
________________________________
From: Nils Leideck - ITSM
To: User questions and discussions about OTRS.
Sent: Thu, January 21, 2010 3:09:48 AM
Subject: Re: [otrs] Auto reply from Same Mailbox problem
Hi,
On 20.01.2010, at 18:06, ravi shanker wrote:
Is it something to do with SMTP setting where in we have Authenticated User id and Pwd for sending emails.
you need to define the sender address per auto-response.
Nils Leideck
--
Nils Leideck
Senior Consultant
nils.leideck@leidex.net
nils.leideck@otrs.com
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