Re: [otrs] Putting CMDB to work

Thanks for the information. I found only 3 predefined groups - admin, stats and users. I created a new group "itsm-configitem", enabled all permissions but still no "ConfigItem" in the NavBar. ________________________________ From: Marco Vannini To: User questions and discussions about OTRS. Sent: Thu, March 11, 2010 11:42:18 AM Subject: Re: [otrs] Putting CMDB to work You should be part of itsm-configitem group, then you will have the ConfigItem in NavBar. To define new or modify the existant CI you should access [ Config Item ] in admin section