thanks thomas, i actually figured out in the meantime that my issue was
with the difference between new and old way of syncing, but the
defaults.pmi didn't know about, check it tomorrow when im in office
again.
On Tue, Feb 28, 2012 at 5:59 PM, Thomas Mueller
Am Tue, 28 Feb 2012 15:06:50 +0100 schrieb Neil Simpson:
Hello,
Using otrs 3.0.9. I remember a time in version 2.4 where i could login to otrs WITHOUT having an account already configured in otrs, just a valid ldap account. You'd then log-out, admin would setup your groups + queues, you'd log back in and be done.
in 3.0.9 i need to first create the user account before a valid LDAP user can login to otrs. i didn't make any big changes to my config.pm file.
anyone had a similar experience or know an option to fix the issue.
maybe: http://bugs.otrs.org/show_bug.cgi?id=8227
- Thomas
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