Hi, I've setup a Stat to show how many tickets have been closed per Q per Agent. I am able to select the Agents I want to include, the Q's I wish to see and the between Dates to include in the search. However no matter what date I select as the from date it's completely ignored and uses the default date set when the Stat was edited. The only way I can select a new date is to edit the Stat and change the closed date. Does anyone know how to correct this problem in the Stats? I've been considering writing my own PHP & Database queries to pull stats, but haven't had time. The stats tool seems much easier to use, if I could get the date working. Cheers, *********************************************************************************** This e-mail may constitute privileged information. If you are not the intended recipient, you have received this confidential email and any attachments transmitted with it in error and you must not disclose, copy, circulate or in any other way use or rely on its information. The contents of this email are those of the individual and do not necessarily represent the views of the company. The company does not conclude contracts by email and all negotiations are subject to contract. ************************************************************************************