Re: [otrs] Max_Allowed_Packet

15 Sep 2009

      Hi,

You don´t realy need to know where it is, just type in your console the
following 'vi /etc/my.cnf' and thean type 'i' and write the line in the
config file. Now close and write the file with ':wq'

Or you can do the following cd /etc to go to that dir. Than vi or nano
my.cnf

Mit freundlichen Grüßen / Kind regards
Markus Moj
IT Infrastructure & Services

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  From:       "Marretta, Rosanna"                                                         

  To:         "User questions and discussions about OTRS."                                                    

  Date:       15.09.2009 15:31                                                                                               

  Subject:    Re: [otrs] Max_Allowed_Packet                                                                                  

  Sent by:    otrs-bounces@otrs.org                                                                                          

Hi

Thanks for your quick reply.

I don't know MySQL too well, can you please advise where I will find
the /etc folder please?

Thanks
Rosanna

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Marco Vannini
Sent: 15 September 2009 13:59
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Max_Allowed_Packet

use your my.cnf file that should be in /etc and put the line

max_allowed_packet=20M

in [mysqld] section.

Then restart mysql

On Tue, Sep 15, 2009 at 2:55 PM, Marretta, Rosanna <
Rosanna.Marretta@yrclogistics.com> wrote:
      Hi,

      Can somebody please tell me how to adjust the max_allowed_packet
      setting please for MySQL, it is currently set to 0MB and I need to
      change it to 8MB

      Thanks

      Rosanna

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Re: [otrs] Max_Allowed_Packet

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