
Hello,
The language is set to every user according to his/her personal preferences
so make sure the user that is receiving the notification has his/her
language set to spanish in his/her personal preferences.
On 26 July 2016 at 04:13, Personal Técnico
Hi,
I have created a new automatic response (in spanish) after new ticket creating. Once I have configured my queue with that automatic response, I suppose I would receive in spanish the mail from ticket creation... but I continue receiving in english.
What must I reconfigure?
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