Hello
This is really being a big issue in my case.... All the agents are complaining of too many mails in their inbox, mails are tiggered eventhough they have not selected any thing in their prefernces... I am using OTRS-2.0.2.....
Regards
KartheeK
Hugo Hernan Buitrago Rios wrote:
Hi,
As I understand it the notifications to the clients are handled in the preferences of each queue, and the notifications to the agents/users in the preferences of each user.
2005/12/12, shawn.beasley@dlh.de : Hello,
Where can one shut off all notifications (ie by owner change)?
Vielen Dank,
Shawn Beasley
Support - IT
--
Hugo Hernán Buitrago Ríos
Tecnólogo en Sistemas
hhbuitrago@gmail.com
hhbuitrago@yahoo.com _______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/
---------------------------------
Yahoo! India Matrimony: Find your partner now.
