Re: [otrs] problems installing Apache2 - RH9

I've got the same problem installing the last OTRS version 1.2.3 on a fresh Redhat Enterprise server 3.0 Installing version 1.2.2-01 no problem My web server run as apache user and I executed SetPermissions.sh /opt/otrs otrs apache otrs apache as root Guilherme Martini Dalpian wrote:

Actually I think I figured it out, running Apache as the 'otrs' user everything goes fine. Maybe the SetPermissions.sh script is broken... Best regards,

Guilherme M. Dalpian

----- Original Message ----- From: "Robert Kehl" To: "User questions and discussions about OTRS." Sent: Wednesday, April 07, 2004 5:10 AM Subject: Re: [otrs] problems installing Apache2 - RH9

...

On Tuesday, April 06, 2004 11:02 PM Guilherme Martini Dalpian wrote:

...

I've followed the installation instructions of OTRS 1.2.2 in a Apache2 RH9 system, and get the following error in the Apache error_log when I try to access http://localhost/otrs/install.pl:

Try: http://localhost/otrs/installer.pl

Additionally, did you actually restart the webserver, instead of only reloading it?

hth,

Robert Kehl

-- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388

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