Hello, I have just recently been introduced to OTRS and have just installed it on an in-house server for managing incoming mails. I didn't install the DNS server on the server, and am now getting this error in the system log "Can't load Net::DNS, no mx lookups possible". The ticket mails are all coming out properly, and I have DNS set in the router config. Should I install the DNS server or is it ok to just use it as I am? Thanks Enda -- -- *Enda Nagle RPM Sports* - /The Powerball People!/ Nenagh Road, Thurles Co. Tipperary, Ireland *Phone:* +353 (0)504 23969 *Fax:* +353 (0)504 23450 Email: enda@powerballs.com mailto:enda@powerballs.com Web: www.powerballs.com http://www.powerballs.com/ - don't spin it too fast - you'll create a black hole! /"*Watch what happened http://www.powerballs.com/hamleys.wmv when Powerball hit London!*"/