did you tought to make a search with the criteria you need from the console and then export the results in csv to process data in other tools (ie excel) ? MV On Fri, May 6, 2011 at 3:37 PM, Augusto Garcia | CGTEC S.A. < soporte06@cgtec.com.py> wrote:
Hi
I saw the same question in an archive of the list but couldn’t find an answer, does anyone know how to get a list of tickets with id and a description of each ticket? What I can get by now is the amount of tickets open and closed but no ticket information is shown.
Hope you can help me!
Best regards
Augusto Garcia
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