Re: [otrs] Email Reply Window in OTRS Dashboard

dns lookup problems. On Thu, May 23, 2013 at 1:54 PM, Kaushal Shriyan wrote:

Hi,

I am running OTRS version 3.2.6 on CentOS Linux 6.4. Whenever any agent replies on the customer ticket in OTRS dashboard (URL :- otrs.mydomain.com/otrs/index.pl) it takes around 15 secs to close the reply window and then send the email. Any clue?

Regards,

Kaushal

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