Re: [otrs] remove html code in answer

19 Apr 2011

      Hi Jurjen,

I'm not sure how that problem appeared actually, everything works fine for
me.

But you may try to highlight , then click on
"remove/erase format", not sure though if this will help in anyway, but you
can give it a try and let us know how things work.

Thanks and Best Regards,
Muhammad El-Sergani.

On Tue, Apr 19, 2011 at 10:42 AM,  wrote:
...
nobody an idea?
Or is my question not clear?
BR Jurjen
------------------------------
*From:* jverhoeff@beckhoff.nl [mailto:jverhoeff@beckhoff.nl]
*Sent:* donderdag 31 maart 2011 15:08
*To:* otrs@otrs.org
*Subject:* [otrs] remove html code in answer
Hi experts,
I (want to) use the  tag in a response template /
answer.
(Admin--> responses)
But when the previous email (BODY) has HTML-code (most emails these days
do) it shows a lot html code in the edit field like (</br>) instead of
interpreting this.
Is it possible to remove html from this field?
something like RemoveHtml()
Thanks
Met vriendelijke groet / Gruß / Best Regards,
Jurjen Verhoeff
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs