Hi Alvaro,
Thanks for your answer at first. I am using the Owner menu which is under
People Menu. I cleared cache and rebuilt config after upgrade.
On the other hand, i can update ticket owner from responsible menu.
Any ideas?
On Tue, 7 Feb 2017 at 17:13, Alvaro Cordero wrote:
Hello, It looks like you are using Responsible Feature instead of Owner?
Did you clear your cache and rebuild config after finishing the upgrade
process?
Best Regards
2017-02-07 7:57 GMT-06:00 Gökhan Öner :
Hi Everyone,
I have upgraded from OTRS 4.0.13 to 5.0.16. When i try to update the owner
from owner menu, i couldn't find any place to select owner. Everything
seems true in SysConfig. The screenshot is attached.
Can anyone help me with this issue ?
Regards.
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
--
*Alvaro Cordero RetanaConsultor de Tecnologias*
*Tel: 22585757 ext 123*
*Email:* alvaro@gridshield.net
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
--
*Gökhan Öner*
*Information Technology*
*Sabancı University*
*T:+90 (216) 483 91 81*
*E:gokhanoner@sabanciuniv.edu *
