Successful workaround: Performed a fresh install of OTRS 2.4.7 with mod_perl on a new machine This was simply to get the /otrs/perl folder which I copied to the existing machine that was having the error. I remapped the: PATH variable and the *.cgi *.pl mappings in IIS 6 from Strawberry Perl to the mod_perl file structure and it works. Nathan Campbell Dallas Symphony Orchestra From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Nathan Campbell Sent: Friday, March 19, 2010 4:50 PM To: otrs@otrs.org Subject: [otrs] FAQ 1.6.5 CGI Error? FAQ Module appears to install properly, I am able to view it and add a category, but when I create a new article and attempt to save it - I get this error: "CGI Error The specified CGI application misbehaved by not returning a complete set of HTTP headers."
From that point on - the FAQ module always returns this error - even from the customer interface. I can uninstall and reinstall to get rid of the error, but as soon as I attempt to enter the first article it blows up.
Platform: OTRS 2.4.7 FAQ 1.6.5 Win2K3 IIS 6 SQL 2005 Strawberry Perl OTRS has been running splendidly on this platform for several years. (with the exception of Strawberry Perl which started a couple of upgrades ago) Nathan Campbell Dallas Symphony Orchestra