This might be nasty,
I think you should be able to add this in System/Ticket.pm
$Ticket{TicketAccountedTime} = $Self->TicketAccountedTimeGet(TicketID
=> $Ticket{TicketID});
before
# cleanup time stamps (some databases are using e. g. 2008-02-25
22:03:00.000000
and then you'll be able to use
Hi****
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I would like to make a new Event Notification to customer with Timeunits value. I tried the following ways, but none succeeded:****
****
****
****
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anyone has ideas?****
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Thank You****
Krisztian****
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