RE: [otrs] Hide some queues

We accomplished this by enabling Customer User Group support under Sysconfig, associating Customer Users with the 'users' group, then making appropriate queues (e.g. Junk, Postmaster, Hidden) grouped to 'admin'. ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Carlos Oyarzabal Sent: Sunday, June 24, 2007 7:02 PM To: otrs@otrs.org Subject: [otrs] Hide some queues Hi list, As you know, there are some queues as default (Junk, Postmaster...), all of theme are useful, but I would like to hide from the user customer interface, keeping only the work queues (supportsoft, supporthard, etc). Just hide; the queue must to keep working. Any ideas? Thanks a lot Carlos,