23 Mar
2010
23 Mar
'10
9:54 a.m.
Hello, I'm trying to find a solution to log the time that was spent during a remote access. anyone has an idea how to do this? i'll explain in more detail. - Customer opens a ticket requesting a remote help (via simple help plugin) - Employee takes over the pc for about 10 min I want to know if you're able to write this to the database of to another ticket so i can query upon this to bill : ) Thanks in advance!