24 Jul
2007
24 Jul
'07
1:33 a.m.
Using v2.2 (+ITSM), I try to forward a ticket, but the from address is otrs@localhost. I couldn't find any occurrence of this email in my config, but grep finds System/Email.pm: $Param{From} = $Self->{ConfigObject}->Get('AdminEmail') || 'otrs@localhost'; My config does include : Config.pm: $Self->{'AdminEmail'} = 'mjoyce@ccia.org.au'; Is this the correct directive to control who the ticket is forwarded by ? Thanks Matthew Joyce 02 9382 0051 | IT Manager | Children's Cancer Institute Australia for Medical Research