31 Oct
2006
31 Oct
'06
11:35 a.m.
Hi All, I am running 2.1.1 and we are happy with it. I have one problem. The "New Messages Count" near the ICON in the Agent Interface shows the correct number of "New Messages" , but If I click the Icon I get a view with all the tickets of the last view days and all have a a red "NEW Message" attached to it. Is this a bug Regards Reinhard Travnicek mailto: reinhard.travnicek@x-tech.at