26 Jan
2010
26 Jan
'10
7:40 p.m.
Hi, On 26.01.2010, at 16:18, Guillaume Rehm wrote:
I now that, but my customers are customers !! If someone have an idea ??
Thanks in advance.
Le 26/01/2010 09:52, Ralf Hildebrandt a écrit :
Top posting is frowned upon
look at Sysconfig -> Ticket -> Frontend::Agent::ViewCompose There you can define how the response format should behave. Take care of using $QData{"xyz"} ... the "Q" is IMPORTANT !!! Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!