6 Oct
2014
6 Oct
'14
5:56 p.m.
I am on my second different aws OTRS appliance (previously JumpBox now TurnkeyHub OTRS) and am still having a heck of a time getting a functional system setup. I am currently running a TurnkeyLinux appliance and I am getting "/etc/ssl/certs not writable!" errors in the log when I try to reply to a ticket. OTRS is running as user: otrs group:www-data Do I need to permanently add write access to the /etc/ssl/cert/ folder for user otrs or www-data/ or is this something that I just need to allow to be able to complete configuration setup? Scott R. Morgan - - - - - - - - - - Thank you! Scott R. Morgan