Hi. I have a problem; I cant configure OTRS to authenticate whit Active Directory, I was configuring and I cannot log me in the system whit AD. I have that questions: I should configure each agent in the database after to try configure the Active Directory?, if yes(whit password?) I have the next info User Administrator in AD: adminotrs à in the Users folder Server: serverdemo Domain : demo.com that is my config.pm, $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP'; $Self->{'AuthModule::LDAP::Host'} = 'serverdemo. demo.com'; $Self->{'AuthModule::LDAP::BaseDN'} = 'ou=Users, dc=demo, dc=com'; $Self->{'AuthModule::LDAP::UID'} = 'sAMAccountName'; $Self->{'AuthModule::LDAP::SearchUserDN'} = 'cn=adminotrs, ou=Users, dc=demo, dc=com'; $Self->{'AuthModule::LDAP::SearchUserPw'} = 'adminpsw'; Do I need another configuration? Or is bad my configuration? Thanks