What happens when you su to otrs user and list all cronjobs? Does the postmasterpop3.pl get listed? Also, I know this sounds stupid but, have you checked permissions and to make sure they all stayed the same? Jonathan Larsen Mountain West Heart Center IT Dept it@heartslc.com 801.270.4108 From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Dan King Sent: Thursday, July 26, 2007 1:57 PM To: User questions and discussions about OTRS.org Subject: [otrs] PostMasterPOP3 cron job I am having an issue with OTRS. I installed version 2.2 and since than my cron job running PostMasterPOP3.pl won't run automatically although I can run it manually using the command # perl PostMasterPOP3.pl I am receiving the following error in my log file [Thu Jul 26 15:57:02 2007][Error][Kernel::System::DB::new][173] ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, NLS settings, permissions, etc. I had this successfully working before but now I am not having any luck. Does anyone know a solution to my problem? As a side note I am using an Oracle backend on a Sun Solaris 9 server. Everything seems to be functional within OTRS except the cronjob. Thanks for any help offered. Dan King Software Developer Canadian Resident Matching Service 613.237.0075 ext. 241 (Toll free) 877.CARMS.42 171 Nepean Street, Suite 300 Ottawa, ON, CAN K2P 0B4 www.carms.ca http://www.carms.ca ------------------------------------------------------------------------------------ This e-mail message, including any attachments, is for the sole use of the intended recipients and may contain confidential and or privileged information. If you are not the intended recipient or this information has been forwarded in error, please contact the sender by reply e-mail and destroy copies of the original message. Ce message (incluant toute pièce jointe) s'adresse uniquement au(x) destinataire(s) prévu(s) ou à une personne autorisée à le recevoir en son (leur) nom. Il pourrait contenir des renseignements confidentiels ou protégés. Si vous l'avez reçu par erreur, nous vous prions d'en informer l'auteur dans les meilleurs délais, de ne pas divulguer son contenu et de le supprimer de votre système. Merci.