Re: [otrs] Attachments files

Thanks Claude -------- Message original -------- Sujet : Re: [otrs] Attachments files De : Leonardo Certuche Pour : User questions and discussions about OTRS. Date : 20/09/2010 16:22

Hello,

either on database or in filesystem, depending on what you have at defined at Ticket -> Core::Ticket

Ticket::StorageModule: Select your TicketStorageModule to safe the attachments of articles. "DB" stores all data in the database. Don't use this module if big attachments will be stored. "FS" stores the data in the filesystem. This is faster but webserver user should be the otrs user. You can switch between the modules even on a running system without any loss of data.

Leonardo Certuche www.itconsultores.com.co http://www.itconsultores.com.co Medellín, Colombia

On 20 September 2010 07:28, PREF31 OTRS mailto:otrs@haute-garonne.pref.gouv.fr> wrote:

Hi,

Can someone tell me where are the attachments files ?

Thanks

Claude --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

------------------------------------------------------------------------

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs