27 May
2010
27 May
'10
12:58 p.m.
Hi I got 2 questions: 1 - We have made a lot of services, but none is showing at the drop down list when you create a new ticket. How do you enable them? 2 - When they're enabled... Is it possible to link them to Customers/Queue? ... Making it possible that different Customers or queue get access to different Services/SLA's... Vennlig hilsen / Kind regards Anders Bakke [cid:image001.png@01CAFDAD.227C9540] It Konsulent / It consultant IT Drammen / IT Drammen ________________________________ Postboks 7053 N-3007 Drammen Anders.Bakke@hibu.nomailto:Anders.Bakke@hibu.no%20 www.hibu.nomailto:www.hibu.no%20 Dir. Mob. Tel. Fax. +47 32 20 64 99 +47 97 57 36 11 +47 32 20 64 00 +47 32 20 64 10
