
15 Oct
2009
15 Oct
'09
10:09 a.m.
a generic agent job with the desired criteria ? Ciao. MV On Thu, Oct 15, 2009 at 11:59 AM, Marretta, Rosanna < Rosanna.Marretta@yrclogistics.com> wrote:
Hi,
Is there anyway to close a call automatically after inactivity after a certain period?
Thanks,
Rosanna
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