I fixed it by making my own script and running it as a cron job. Here's my script: ===== #!/bin/bash # This script is for a cron job that will write the results to a log file with date stamping. DATE=`date +'%Y-%m-%d %H:%M:%S'` # For easier to read logs... echo " " >> /var/log/OTRS_Connection.log echo "=======================" >> /var/log/OTRS_Connection.log echo "$DATE" >> /var/log/OTRS_Connection.log echo "Starting connection to Mail Server..." >> /var/log/OTRS_Connection.log echo "Processing..." >> /var/log/OTRS_Connection.log # OTRS Command for retrieving mail. /opt/otrs/bin/PostMasterPOP3.pl >> /var/log/OTRS_Connection.log echo "Complete!" >> /var/log/OTRS_Connection.log exit 0 ===== I've minimized the amount of messages that I get by doing this, but I haven't eliminated it completely. I actually had to do the same thing for the Generic Agent since none of those schedules were running either. Jeff Mike Dent wrote:
I see several references to this but I could not see a fix.
I noticed no mail coming in for a few days. Manually running PostMasterPOP3.pl:-
root@rt3:/opt/otrs/bin# ./PostMasterPOP3.pl Notice: PostMasterPOP3.pl is already running (use '-f 1' if you want to start it forced)! root@rt3:/opt/otrs/bin#
Even though it does not seem to be running:-
root@rt3:/opt/otrs/bin# ps -ef |grep -i post root 4338 1 0 May09 ? 00:00:07 /usr/lib/postfix/master postfix 4358 4338 0 May09 ? 00:00:05 qmgr -l -t fifo -u postfix 4913 4338 0 May09 ? 00:00:00 tlsmgr -l -t unix -u -c postfix 27554 4338 0 15:14 ? 00:00:00 pickup -l -t fifo -u -c postfix 27916 4338 0 16:30 ? 00:00:00 cleanup -z -t unix -u -c postfix 27917 4338 0 16:30 ? 00:00:00 trivial-rewrite -n rewrite -t unix -u -c postfix 27918 4338 0 16:30 ? 00:00:00 local -t unix root 27929 4532 0 16:30 pts/0 00:00:00 grep -i post
Please advise? 'add -f on crontab?'
thanks Mike
version 2.1.7 ORTS on Ubuntu. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/