Re: [otrs] queue view

Hi Adian, Enable StatusView. Search for it in Sysconfig. -- Lars ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of adrian guevara Sent: Monday, June 02, 2008 7:30 AM To: User questions and discussions about OTRS.org Subject: [otrs] queue view Hi, Is there a way to make the queues (and the tickets that fall on them) appear persistently on the queue view page? From what I've seen, when a ticket in a certain queue is locked, it disappears from the queue itself. I'm thinking I can use this so that an agent can see what other agents are working on. Thanks in advance!