Hi Micheal,
Thank you so much for your mail. I dun have any email setup in Admin>Postmaster Mail Account, I tried to setup my email but there is only pop3 and IMAP option, mine is an exchange account how do I add it in?
Thanks.
Regards,
Zak
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Michael Mayaka
Sent: Tuesday, December 08, 2009 2:50 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] email to queue
Have you set up the e-mail under Admin>Postmaster Mail Account?
Michael
From: Mohamed Zakaria
To: User questions and discussions about OTRS.
Sent: Tue, 8 December, 2009 9:03:40
Subject: [otrs] email to queue
Hi,
In my OTRS system, I am able to sent emails out. I have a few queues setup and all the queues are linked to the same email address. When I send a email to that email , it does not auto-generate a ticket anywhere. How do I overcome this?
Regards,
Zak
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