Yes it can access via IMAP and yes it will delete them, no there is no
option to prevent it from doing this.
This has been asked a number of times on the list, if you need to keep a
copy of the emails somewhere else you will need to use a separate mailbox
for that purpose and have the incoming email delivered to both the
"archive" mailbox and the mailbox OTRS is collecting from.
Steve
On 2 February 2012 09:46, Muhammad El-Sergani
Hi all,
Does using OTRS to access emails via IMAP, delete them from the mail server? If yes, is there anyway to keep them there?
Thanks //M
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