Hi
one more
question unlock timeout is about unlocking locked tickets, is not it?
Regards
On 2/3/07, Maurice James Ny
That means 1 minute
------------------------------
*From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Ramziddin Artykov *Sent:* Saturday, February 03, 2007 4:24 AM *To:* otrs@otrs.org *Subject:* [otrs] About Escalation time/Unlock timeout
Hi
What is that number
that putting into textbox?
If i put 1 does that mean
the ticket in this queue
will be escalated or
unlocked in 24 hours?
Regards
Ramziddin
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/