Re: [otrs] Statistics Scheduled Deployment?

This should be accomplished with the batch command: [root@localhost bin]# ./otrs.GenerateStats.pl --help otrs.GenerateStats.pl - OTRS cmd stats Copyright (C) 2001-2010 OTRS AG, http://otrs.org/ usage: otrs.GenerateStats.pl -n <StatNumber> [-p ] [-o <DIRECTORY>] [-r <RECIPIENT> -s <SENDER>] [-m <MESSAGE>] [-l <LANGUAGE>] [-f CSV|Print] [-S <SEPARATOR>] e. g. 'Year=1977&Month=10' (only for static files) <DIRECTORY> /output/dir/ after a "skeleton" stat has been created within the tool and it can then be run by a cron On Thu, Apr 28, 2011 at 8:14 PM, Gadow, Shawn wrote:

I apologize for the many questions I have had recently you guys have been a great help..

I do have another question already however.. Is it possible anywhere (I can’t seem to find it) to send a statistical report on a scheduled basis to a customer via e-mail either straight or by creating a ticket in their name that contains the report as an attachment?

Thank you once again,

Shawn Gadow

Network Administrator

Oregon Community Unit School District 220

*“Security is when everything is settled*. *When nothing can happen to you. Security is the denial of life*.” – Germaine Greer

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