Hi, Thx for the info, Could you send more info how to do Excel-Art with ODBC ?? Thx in advance. Karl From: obee@myhammer.de To: otrs@otrs.org Date: Thu, 15 Jan 2009 17:58:29 +0100 Subject: Re: [otrs] OTRS reporting An honest word: skip the stats and do some Excel-Art with ODBC… Greets Daniel Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Trasschaert Karl Gesendet: Donnerstag, 15. Januar 2009 17:38 An: otrs@otrs.org Betreff: [otrs] OTRS reporting Hi, I would like to create stats or reporting about Nubers of ticket Answered/Closed in the sla times.%in the sla time ans % out of the sla times. And stats about new to open and new to closed time. Can someone help me to make the configuration of the stat module ? I also have a problem, i cannot make graphics with the stats module, what can be wrong with my config ? Thanks in advance Karl Vous pouvez désormais lire tous vos comptes e-mails à un endroit. Gagnez du temps grâce à Windows Live ! _________________________________________________________________ Vos emails et contacts Messenger vous suivent partout http://www.windowslivemobile.msn.com/?mkt=fr-be