Hi All, I added new types from Admin web interface.Then restarted both mysql and apache. Then logged in as customer form customer web interface.But the types option is not showing up as the customer tries to make a new ticket. Regards, An
Hi, On 04.05.2010, at 08:25, An Me wrote:
I added new types from Admin web interface.Then restarted both mysql and apache. Then logged in as customer form customer web interface.But the types option is not showing up as the customer tries to make a new ticket.
you need to enable the TicketType feature first in the SysConfig ... Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project
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