I found this post to be very helpful : http://www.opensubscriber.com/message/otrs@otrs.org/6822335.html Also these : http://www.opensubscriber.com/search?q=otrs+ldap&c=510 Matthew Joyce 02 9382 0051 | IT Manager | Children's Cancer Institute Australia for Medical Research ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Pussy da Silva Green Sent: Monday, 25 June 2007 6:26 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] ldap customer auth Hello, I'm having some troubles to configure my OTRS no authenticate the users via LDAP. Can you send me some URLs that guided you and, perhaps, you config files? Cheers, On 6/23/07, craig@aronet.com wrote: Hello, I've ldap authentification set up and working perfectly (thanks to all those whose tutorials were available by Google). Now I'd like (but perhaps this is simply not possible ?) to let customers login from another LDAP server (AD actually), I can see them from an admin login but when they try to login it just looks in the first LDAP server (I must point out that these ADs are completely autonomous and unrelated). It would be great if it is possible but even without OTRS is fantastic ! Thanks in advance, Adam _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/