Hi again, Sorry for misreading, I understood Stats and you meant States. What's happening to you is strange. Have you tried on different browsers? Leonardo Certuche www.itconsultores.com.co On 27 April 2010 11:48, Leonardo Certuche < leonardo.certuche@itconsultores.com.co> wrote:

Hi there,

Does your user have permission under the stats group? If you don't have this group, probably you should install something first.

If I remeber well, stats show up once you install ITSM packages. You can get them from http://ftp.otrs.org/pub/otrs/itsm/packages13

Leonardo Certuche www.itconsultores.com.co

On 27 April 2010 11:29, Armando Irazabal wrote:

...

Hi,

I have installed OTRS 2.4.7 but i cannot reach States combo because is not displayed neither on customer ticked creation page nor agent ticket page.

I’m missing something?

Regards,

Armando

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