This is indeed a known issue with the current windows installer. Please note that it bears explicitly the warning that it is not intended for production use as it has not gont through thorough testing. If this is an issue for you and you want to be using windows, you could do a manual installation; that would work and is not very much more difficult. That said, I am currently trying to floss out the issue with the windows installer package. Any advice from apache gurus is welcome.... Regards, -- Michiel Beijen Software Consultant +31 6 457 42 418 Bee Free IT + http://beefreeit.nl On Jul 29, 2009 7:13 PM, "Walter Casarino" wrote: Hi all, Access with internet explorer (6-8) to the customer interface(customer.pl) seems to crash the apache daemon. The server is running with the 2.4.1 package for Wndows. My server configuration is: OS: Windows XP SP3 (32 Bit) Database: MySQL Its like the bug 4051, but I don’t know how solve STEP-BY-STEP DESCRIPTION TO REPRODUCE THE PROBLEM: ================================================== When accessing the customer interface, and/or any ticket shown there, the apache will crash with the following line [Fri Jul 24 09:59:26 2009] [error] [client xxx.xxx.xxx.xxx] (20024)The given path is misformatted or contained invalid characters: Cannot map GET /otrs/$Env%7B%22Baselink%22%7DAction=CustomerTicketSearch&Subaction=OpenSearchDescriptionTicketNumber HTTP/1.1 to file [Fri Jul 24 09:59:27 2009] [notice] Parent: child process exited with status 3221225477 -- Restarting. Firefox and other browsers don't seem to be effected. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/