I am running OTRS v2.0.4 I have a few items in my FAQ area that has been running under ArticleStorageDB mode. I have changes to ArticleStorageFS via Config Options: Ticket -> Core::Ticket *>Ticket::StorageModule: Yet no attachments uploaded when I add a new FAQ are showing up under /opt/otrs/var/article where I would expect them to be . . . my assumption is that they are still being stored in the DB. After reading some of the posts I added the following lines to my /opt/otrs/Kernel/Config.pm file: <snip> # Added: 10/4/2006 6:52:49 PM gf $Self->{'Ticket::StorageModule'} = 'Kernel::System::Ticket::ArticleStorageFS'; $Self->{ArticleDir} = '/opt/otrs/var/article'; <snip> Still no attachments show up in /opt/otrs/var/article I cant see what I am missing? Any thoughts? Thank you in advance! Gregory.