After some fiddling I think I am close In my log for otrs [Tue Sep 21 12:34:13 2010][Notice][Kernel::System::Auth::LDAP::Auth] User: vwalsh (CN=Vance Walsh,OU=Adults,DC=public,DC=concordacademy,DC=org) authentication failed: '80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 52e, vece ' (REMOTE_ADDR: 127.0.0.1). [Tue Sep 21 12:34:13 2010][Error][Kernel::System::User::UserLookup][737] No UserID found for 'vwalsh'! Where should I be looking to resolve this? --- Vance Walsh Network and Systems Administrator Concord Academy - Concord, Mass.
Could you provide you config.pm?
Is "vwalsh" your sAMAccountName?
Hugh
On 9/21/10, Vance Walsh
After some fiddling I think I am close
In my log for otrs
[Tue Sep 21 12:34:13 2010][Notice][Kernel::System::Auth::LDAP::Auth] User: vwalsh (CN=Vance Walsh,OU=Adults,DC=public,DC=concordacademy,DC=org) authentication failed: '80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 52e, vece ' (REMOTE_ADDR: 127.0.0.1). [Tue Sep 21 12:34:13 2010][Error][Kernel::System::User::UserLookup][737] No UserID found for 'vwalsh'!
Where should I be looking to resolve this?
---
Vance Walsh Network and Systems Administrator Concord Academy - Concord, Mass.
Hi, On 22.09.2010, at 00:35, Vance Walsh wrote:
[Tue Sep 21 12:34:13 2010][Notice][Kernel::System::Auth::LDAP::Auth] User: vwalsh (CN=Vance Walsh,OU=Adults,DC=public,DC=concordacademy,DC=org) authentication failed: '80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 52e, vece ' (REMOTE_ADDR: 127.0.0.1). [Tue Sep 21 12:34:13 2010][Error][Kernel::System::User::UserLookup][737] No UserID found for 'vwalsh'!
Where should I be looking to resolve this?
It’s the user for the LDAP connection that is not working. Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project
Hi, On 22.09.2010, at 09:33, Nils Leideck - ITSM wrote:
[Tue Sep 21 12:34:13 2010][Notice][Kernel::System::Auth::LDAP::Auth] User: vwalsh (CN=Vance Walsh,OU=Adults,DC=public,DC=concordacademy,DC=org) authentication failed: '80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 52e, vece ' (REMOTE_ADDR: 127.0.0.1). [Tue Sep 21 12:34:13 2010][Error][Kernel::System::User::UserLookup][737] No UserID found for 'vwalsh'!
Where should I be looking to resolve this?
It’s the user for the LDAP connection that is not working.
Sorry, this is nor right!!! I was watching another issue at the same time ;-) So, it says “No UserID found for 'vwalsh’!”, but the CN is resolved ok. Can you login to LDAP Server using this credentials? You can try with ldapbrowser.com for instance. The next question is, do you have a User entry in OTRS with that username? If not create it first or use the LDAP -> DB Synchronization Module form OTRS. Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project
participants (3)
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Hugh Kelley -
Nils Leideck - ITSM -
Vance Walsh