Same here. 2.4.7 -> 3.0.2 Fehler: Core.Agent.Dashboard is undefined Quelldatei: https://test-otrs.de/otrs/index.pl?Action=AgentDashboard Zeile: 1953 Core.Agent.Dashboard.Init(); Regards, Christian -- Christian Reutter, M.A. Service Management Friedrich-Alexander-Universität Erlangen-Nürnberg Regionales RechenZentrum Erlangen (RRZE) Martensstrasse 1 91058 Erlangen Tel.: +49 9131 85-29956 Fax: +49 9131 85-29966 Christian.Reutter@rrze.uni-erlangen.de www.rrze.uni-erlangen.de

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Martin Gruner 11/25/2010 8:51 AM >>> Hi Mik,

please post the HTML source code of the dashboard as it is loaded in your browser, your Kernel/Config/ZZZAAuto.pm and your Kernel/Config/ZZZAuto.pm (or email them to me directly if you don't want to post to list). Regards, mg Am 25.11.10 01:43, schrieb Mikola Rose: Anyone? On 2010-11-24, at 1:47 PM, Mikola Rose wrote: Ok, now that I think I have the bulk of my update done and have logged in I get these errors in my browser Core.Agent.Dashboard is undefined What have I missed. Also clicking on ticket/Calendar etc does nothing. So close… Mik --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- Martin Gruner Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann Steigern Sie Ihre Effizienz um 30% - mit OTRS Help Desk 3.0: http://www.otrs.com/

Thank you Martin!, I did reset the AgentStats but it did not seem to do anything. There were a number of items in the Framework -> Frontend::Agent::ModuleRegistration that seem to be edited such as; Frontend::Module###Logout Frontend::Module###AgentDashboard Only when I reset AgentDashboard did the problem go away. Thank you again. From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Martin Gruner Sent: Friday, November 26, 2010 12:39 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Core.Agent.Dashboard is undefined Hi Mikola and all, looking at Mikola's ZZZAuto.pm, the file which contains the local config modifications, it seems that there are some so-called "frontend module registration" settings in this file, maybe because at some point this setting was locally modified, and therefore it did not receive the updates from OTRS 3. In particular, these registrations may now hold module-specific CSS and/or JavaScript. Example: $Self->{'Frontend::Module'}->{'AgentStats'} = ... These settings should be reset to their default value in admin -> sysconfig (in this case: 'Frontend::Module###AgentStats') with the little "Reset" button next to the "Active" checkbox. Then it should work again, and the settings will no longer show up in Kernel/Config/Files/ZZZAuto.pm. HTH and regards, mg Am 25.11.10 01:43, schrieb Mikola Rose: Anyone? On 2010-11-24, at 1:47 PM, Mikola Rose wrote: Ok, now that I think I have the bulk of my update done and have logged in I get these errors in my browser Core.Agent.Dashboard is undefined What have I missed. Also clicking on ticket/Calendar etc does nothing. So close... Mik --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- Martin Gruner Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/http://www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann Steigern Sie Ihre Effizienz um 30% - mit OTRS Help Desk 3.0: http://www.otrs.com/