
Hi, We get a lot of attachment in OTRS and need an virus scanner. Anyone have anything to recommend?

You can (and should) configure OTRS to write attachments to disk and then
use any scanner able to detect changes to the file system. Since OTRS
writes all attachments to a configurable dir you can tune the scanner to
your needs.
You will need to test what happens if the scanner locks access to file
while it's scanning or when a virus is detected and the file is quarantined.
Still, your success rate should be good with any scanner.
On Thu, Oct 3, 2013 at 3:46 PM, Jean BROW
Hi,
We get a lot of attachment in OTRS and need an virus scanner. Anyone have anything to recommend?
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The SysConfig has a prebuilt PostmasterFilter configuration to pipe emails to spam assassin in Ticket -> Core::PostMaster 1. PostMaster::PreFilterModule###5-SpamAssassin Spam Assassin example setup. Ignores emails that are marked with SpamAssassin. and 2. PostMaster::PreFilterModule###6-SpamAssassin Spam Assassin example setup. Moves marked mails to spam queue. On 03.10.2013, at 14:51, Bogdan Iosif wrote:
You can (and should) configure OTRS to write attachments to disk and then use any scanner able to detect changes to the file system. Since OTRS writes all attachments to a configurable dir you can tune the scanner to your needs.
You will need to test what happens if the scanner locks access to file while it's scanning or when a virus is detected and the file is quarantined.
Still, your success rate should be good with any scanner.
On Thu, Oct 3, 2013 at 3:46 PM, Jean BROW
wrote: Hi, We get a lot of attachment in OTRS and need an virus scanner. Anyone have anything to recommend?
Cheers, Nils -- http://webint.cryptonode.de / a Fractal project
participants (3)
-
Bogdan Iosif
-
Jean BROW
-
Nils Leideck