Hi Peter, Didn't find any way to edit ticket data (it is named article it seems under OTRS) once it has been added to the ticket. It would be useful sometimes :) Laurent Minost Le mardi 28 août 2007 à 16:48 +0200, Peter Hoogkamer a écrit :

Hello,

Is it possible to edit a ticket after it has been sent. So I make a ticket and place it in a queue. After that I would like to edit the content of the ticket. Say the text within this ticket. Is this possible or should I make a new note within the ticket?

Peter _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/