RE: [otrs] Locked out of OTRS's Admin section... :(

26 Jan
26 Jan
7:57 p.m.
New subject: Locked out of OTRS's Admin section... :(
On Monday, January 26, 2004 5:18 PM
David Herselman
Still not working...
Get an 'You have to be in the admin group!' error message when I try to navigate to /otrs/index.pl?Action=AdminUser ...
PS: This is the second time I've managed to do this... This isn't a live system but this 'bug' is rather worrisome...
What you have to have is: groups: id: 1, name: users id: 2, name: admin id: 3, name: stats group_user: user_id: 1, group_id 1 user_id: 1, group_id 2 user_id: 1, group_id 3 This should enable you to login again. Do not try to make group 1 the admin group. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
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David Herselman
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Robert Kehl